Elevating Brick & Mortar

Trailer: Season 2

Episode Notes

Welcome to Season 2 of Elevating Brick and Mortar. We’re excited to bring you more insights from some of the brightest minds and key voices in facilities management. And share an inside look at how the top performers keep a competitive edge and drive brand performance.     

As consumer expectations evolve and economic unpredictability continues, we will hear how optimum facilities play a huge role in creating consistent and compelling brand experiences. 

Join our host Sid Shetty, industry and FM technology thought leader and Chief Business Development Officer at ServiceChannel, as he talks with the world’s top professionals across industries about how they’re addressing challenges like supply chain disruption and labor shortages—and looking beyond the needs of today and leveraging technology, data, and sustainable design to contribute to their broader organizational goals. 

Welcome to Elevating Brick and Mortar. Powered by ServiceChannel.

Episode Transcription

Welcome to Season 2 of Elevating Brick and Mortar. We’re excited to bring you more insights from some of the brightest minds and key voices in facilities management. And share an inside look at how the top performers keep a competitive edge and drive brand performance.     

Jim Owens: There's really a multitude of things that are happening in not only in the consumer space, but also in the B2B space, and expectations are changing.

David Schalenbourg: When there's a lot of pressure we come with the best solutions. So I think technology will be part of the solution, but the other half has to come from our own mindset. the way we use our technology,

Jaclyn Frenzel:  At the end of the day, you need to know that you're coming to my team and that they're really working as an extension of your department. That is what we drive constantly. We will coach and we'll train. And we'll constantly educate ourselves on how we can be the best in that space.

As consumer expectations evolve and economic unpredictability continues, we will hear how optimum facilities play a huge role in creating consistent and compelling brand experiences. 

Join our host Sid Shetty, industry and FM technology thought leader and Chief Business Development Officer at ServiceChannel, as he talks with the world’s top professionals across industries about how they’re addressing challenges like supply chain disruption and labor shortages—and looking beyond the needs of today and leveraging technology, data, and sustainable design to contribute to their broader organizational goals. 

Welcome to Elevating Brick and Mortar. Powered by ServiceChannel.